Millennium Care Services - 32 Sunnyfield

Updated 27 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 12 February 2021 and was announced.

Updated 27 February 2021

This inspection took place on 22 August 2018. The inspection was announced as it is a very small service and we needed to make sure there would be someone available.

32 Sunnyfield is a residential care home for three people with a range of needs. The home offers accommodation and support to adults who have a learning disability, personal disorders, mental health conditions and complex needs which arise from their diagnosis.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

Staff had regular opportunities to update their skills and professional development. Staff demonstrated an understanding of the Mental Capacity Act (MCA) 2005. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Care records contained clear information covering all aspects of people's individualised care and support and staff had a caring approach to working with the people who used the service.

Staff were confident in supporting people with medicines and knew people well.

There was a clear management structure and staff knew their roles and responsibilities well. There was an open and transparent culture in which staff felt valued and able to approach the registered manager. Staff told us they felt valued and enjoyed their job. We found some areas of governance had not been as robust in some areas as they could have been. We spoke to the registered manager and Head of Residential Care homes about this. The head of care told us this was an area they were working on.

Further information is in the detailed findings below.