Hey Baby 4D Northampton

Updated 15 September 2023

Hey Baby 4D Northampton is located just outside of the town centre and offers pregnancy scans to women across Northamptonshire. This includes early reassurance scans, wellbeing, and gender scans, 4D baby scans and late reassurance scans. The service also offers a Non Invasive Prenatal Testing (NIPT) screening. NIPT screening is a test of the blood of the mother to check fragments of DNA released from the placenta to test for certain genetic conditions.

The service has been registered with the Care Quality Commission (CQC) since May 2022 and is registered to provide the following regulated activities:

• Diagnostic and screening procedures.

The service has a registered manager in place and has not been previously inspected.

Updated 15 September 2023

The service had not been previously inspected. We rated it as good because:

• The service had enough staff to care for women and keep them safe. Staff had training in key skills, understood how to protect women from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to women, acted on them and kept good care records. The service had processes to manage safety incidents well and learn lessons from them.
• Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of women, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information.
• Staff treated women with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to women, families, and carers.
• The service planned care to meet the needs of local people, took account of women’s individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for their results.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported, and valued. They were focused on the needs of women receiving care. Staff were clear about their roles and accountabilities. The service engaged well with women and the community to plan and manage services and all staff were committed to improving services continually.

Updated 15 September 2023

We rated the service as good. See overall summary of this service.