12 May 2011
During a routine inspection
Some people had been unable to tell us what they thought of the home due to cognitive impairment, but two had conversed about other things in their daily lives and had been relaxed enough to express their feelings.
People spoken to said they had been given very good meals and if they hadn't liked it had been given something else. They said they had a choice and there had been a menu available to look at. People said they had found the food to be very good. People said they had been very comfortable in their relationships and had not felt anxious. They thought everyone had been safe and had been able to talk to the carers if they had a problem or a concern.
People said they had been very satisfied with the arrangements in place for handling and administering their medication. They said they had not wanted to handle it themselves for fear of loosing it or getting it wrong.
People said they had been very satisfied with their bedrooms and with the communal areas of the home. They had been able to access all areas and had been able to go into the garden when they wanted to.
People said privacy had not always been respected when staff had knocked on doors.
People said they thought the home had been very clean and comfortable and liked the decorations. They said they had found the equipment in the home satisfactory and that it had met their needs.