The Care Quality Commission
  • Doctor
  • GP practice

Ling House Medical Centre

49 Scott Street, Keighley, West Yorkshire, BD21 2JH (01535) 605747

Provided and run by:
LHMC Services Limited

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

We carried out an announced comprehensive assessment of Ling House Medical Centre on 27 and 29 August 2024. The assessment was carried out as the practice is currently unrated due to a change in their registration with the Care Quality Commission from partnership to an organisation. Ling House Medical Centre is an NHS GP practice which provides primary care services to a patient population of 20,078 in Keighley, West Yorkshire. The practice is situated within the NHS West Yorkshire Integrated Care Board and is part of Wharfedale, Airedale & Craven Alliance Primary Care Network, which is made up of 7 GP practices. Information published by Public Health England shows that deprivation within the practice population group is in the lowest decile (1 of 10). The lower the decile, the more deprived the practice population is relative to others. According to the latest available data, the ethnic make-up of the practice area is 58% White, 38% Asian, 2% Mixed, 1% Black and 1% Other. The practice opening times are 8am to 6pm Monday to Friday. Extended access is provided on Tuesday from 6.30pm to 8pm. At this assessment we reviewed all the quality statements across the safe, effective, caring, responsive, and well-led key questions. We spoke with stakeholders, leaders and staff, and reviewed staff and patient feedback. We reviewed documentary evidence, completed remote clinical searches on the practice’s patient records system and made on-site observations. Overall, we found the practice provided safe, effective, caring, responsive and well-led services. The practice was aware of their challenges around patient access and had made some changes to their access model and appointment availability. The practice was located in an area of high deprivation with associated health inequality challenges and were involved in numerous health initiatives to drive patient outcomes. In particular, childhood immunisations and cervical screening.