3 September 2012
During a routine inspection
We saw that staff engaged with people in a calm and relaxed manner and people were relaxed in their own environment.
We spoke with six people that use the service and five members of staff throughout the inspection to gain an understanding of the service being offered to people.
Some people we spoke to told us 'I am happy here' 'I love my room and I have a fridge' 'we go out a lot we are off to longleat on Wednesday!' 'Staff are good' 'It's ok here'.
Staff told us they encourage people to be as independent as possible. Some staff told us 'its lovely working here the people are great' 'bonding with people here is so rewarding and positive'. 'We encourage people to access local community services and activities'.