20 April 2023
During an inspection looking at part of the service
Holmwood Care Home is a residential care home providing accommodation and personal care for up to 21 people aged 65 and over. At the time of the inspection there were 20 people living at the home.
People’s experience of using this service and what we found
People and their families told us that they felt they lived in a “real home”, and they felt people were supported well.
There were enough staff to support people in a caring and person centred way. We saw call bells were responded to quickly.
There were audits in place to review the care of people. The provider reviewed the care audits to ensure they learnt from them.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was led by the provider and management team in a responsive way. They acted immediately to any areas of concern raised during the inspection and drove improvements.
Staff recruitment was not always in line with current legislation. We discussed this with the registered manager and the business director, and they took immediate steps to address this.
Issues were found with fire risk management. The registered manager and the business manager took immediate steps to address this during the inspection.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 28 May 2020).
Why we inspected
The inspection was prompted in part by notification of an incident where a person using the service sustained a serious injury and an incident where someone who was put at risk. The information shared with Care Quality Commission (CQC) about these incidents indicated potential concerns about the management of risk. This inspection examined those risks.
We undertook a focused inspection to review the key questions of Safe and Well-led only.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
You can read the report from our last focused inspection, by selecting the ‘all reports’ link for Holmwood Care Home on our website at www.cqc.org.uk.