31 July 2019
During a routine inspection
Maryfield Convent Residential home is a 'care home’ which can accommodate up to 18 older people in one adapted building. At the time of inspection, there were 18 people living at the service.
People’s experience of using this service:
People received care and support that was safe. The provider took steps to protect people from risks, including the risk of abuse or avoidable harm. Recruitment processes were in place to make sure when staff employed they were suitable to work with people in their homes. The provider actively promoted safety around medicines and infection control.
People received care and support that was effective and based on their assessments and care plans. Staff were trained and supported to deliver care according to people’s needs; and worked with other agencies to deliver consistent and effective care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People had caring and kind relationships with staff, the Sisters and the registered managers. The registered managers worked to respect and promote people’s privacy, dignity and independence by encouraging people to be involved in their care.
People received care and support which met their needs and reflected their preferences. The provider complied with best practice guidance with respect to meeting people’s communication needs.
The service was well led. There was focus on meeting people’s individual needs, working in cooperation with others and continuous learning. This was supported by an effective management system appropriate for the size of the organisation.
The home has been rated Good overall as it met the characteristics for this rating in all five of the key questions. More information is in the full report, which is on the CQC website at: www.cqc.org.uk
Rating at last inspection:
The service was rated good at our last inspection (published 25 January 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.