08 April 2024
During an inspection looking at part of the service
We carried out a focussed announced inspection of healthcare services provided by Practice Plus Group Health and Rehabilitation Services (PPG) at HMP Onley. PPG took over the contract from the previous provider following a joint inspection of the service with His Majesty’s Inspectorate of Prisons inspection (HMIP) in June 2022. We undertook a focussed inspection on 31 October 2023 and found the quality of healthcare at this location required improvement. We issued Requirement Notices in relation to Regulation 12, Safe care and treatment and Regulation 17, Good governance to the previous provider.
The purpose of this inspection was to determine if the provider was meeting the legal requirements and regulations under Section 60 of the Health and Social Care Act 2008 and that prisoners were receiving safe care and treatment for the areas which were previously non-compliant.
At this inspection we found that some improvements had been made, however we found that improvements were required for the safe management of medicines and served a requirement notice.
We do not currently rate services provided in prisons. We highlight good practice and issues that service providers need to improve and take regulatory action as necessary.
At this inspection we found:
- Staffing levels within the mental health team were safe and patients were being seen promptly and care plans were comprehensive.
- Improvements had been made in some areas of medicines management, however, we found delays in the provision of medicines supplies to patients.
- Medicines policies did not always reflect the practice at this location.
The provider must:
- Ensure that patients receive medicines safely and in a timely way.
- Ensure that medicines policies are updated and reflect the practice expected at this location.