Archived: Thurlston House Care Home

Victoria Hill Road, Fleet, Hampshire, GU51 4LD (01252) 628520

Provided and run by:
Hampshire County Council

All Inspections

8 November 2011

During a routine inspection

People we spoke with said they felt they were well treated by staff. People said staff maintained their dignity and asked them how they wanted their care to be provided. One person said the staff were 'more like friends'.

People said they felt safe in the home and were confident that staff would respond appropriately to any concerns they raised.

Most people said they thought there were sufficient staff available when they needed them. People gave examples of staff responding promptly when they used their call bell.