Creedy House

Updated 19 December 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 26 November 2020 and was unannounced.

Updated 19 December 2020

About the service

Creedy House is a residential care home providing personal and nursing care to 42 older people who may be living with dementia at the time of the inspection. The service can support up to 44 people in one large extended building. The service had two units called The House and The Lodge.

People’s experience of using this service and what we found

People told us, and they appeared happy and safe living in the service. Potential risks to people’s health, safety and welfare had been assessed and there was guidance for staff to reduce the risks.

Accidents and incidents had been recorded, analysed and action taken to reduce the risk of them happening again. The action taken had been effective as they had not happened again.

Staff had been recruited safely and there were enough staff to meet people’s needs. Staff had received training appropriate to their role. Nurses had received training to keep their clinical skills up to date. Staff received supervision and appraisals to develop their skills to meet people’s needs.

Staff monitored people’s health and referred them to appropriate healthcare professionals. Staff followed their guidance to keep people as healthy as possible. Medicines were managed safely, and people received them as prescribed.

People were supported to eat a balanced diet. People had access to activities that they enjoyed and were supported to stay as active as possible.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People met with the registered manager before they moved into the service to make sure staff were able to meet their needs. Each person had a care plan containing details of their choices and preferences. People, where possible, or their relatives had been involved in planning their care. People were given information in a way they could understand.

People and relatives had been asked their opinions on the service. Checks and audits had been completed on the quality of the service and action had been taken when shortfalls were found. The registered manager attended local forums to keep up to date with develops in social care to continuously improve the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was Requires Improvement (published 15 December 2018) and there were three breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.