29 June 2023
During an inspection looking at part of the service
Rawleigh House is a residential care home for up to 6 people who are autistic and / or who have a learning disability. The home is laid out over 3 floors with stairs and a lift for accessibility. At the time of the inspection there were 5 people living there.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support:
Risks to people were assessed and regularly reviewed. People told us they felt safe and happy at the home. Relatives and a health professional agreed. People looked happy and content when spending time with staff. A familiar and consistent group of care staff meant they knew people well. Although agency staff were sometimes required to cover sickness these staff had a good understanding of people’s needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care:
Staff understood how to protect people from poor care and abuse. A health professional commented positively about the care people received and the way in which staff interacted with them. People received their medicines on time and had annual health reviews. People could communicate with staff and understand information given to them because staff supported them consistently and understood their individual communication needs.
Right Culture:
There was an open and supportive culture at the home. Staff told us they felt supported and encouraged to take on new skills and qualifications. Relatives were encouraged to provide their views on the care family members received and felt listened to. The registered manager was held in high regard by relatives and staff. They also had a good rapport with the people living at Rawleigh House. The home worked well with other organisations and recognised the benefits to people of establishing and maintaining links with the wider community.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection
The last rating for this service was good (published 6 September 2018).
Why we inspected
This inspection was prompted by a review of the information we held about this service. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has remained good based on the findings of this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Rawleigh House on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.