24 October 2013
During a routine inspection
During the inspection staff told us that people were treated with dignity and respect at all times and people's support needs were person-centred. Staff commented that there was a range of information that was used to develop people's support plans which enabled the plans to be detailed and focus on people's personalised needs.
On the day of our visit there was only one person at the service, we observed staff interaction with the person and noted that the person who was dressed appropriately, comfortable and engaged well with staff. We did not speak to this person during our visit.