25 September 2012
During a routine inspection
'Very happy living here'
'[my relative] chose [the carer]'
'Really good service'
All of the people spoken with felt they were treated with dignity and respect and had their privacy maintained by all the staff. We saw evidence of peoples needs being fully assessed and information available prior to commencing with the service. We were told that their carers treated them well and they felt like they were part of the family.