Background to this inspection
Updated
14 January 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.
This inspection took place on 18 December 2020 and was announced.
Updated
14 January 2021
About the service:
Field House is a care home that provides personal and nursing care to a maximum of 21 older people, including people who live with dementia. At the time of the inspection 18 people were using the service.
People's experience of using this service:
People said they felt safe and they could speak to staff as they were approachable. People and staff told us they thought there were enough staff on duty to provide safe and individualised care to people.
Staff knew about safeguarding procedures. Staff were subject to robust recruitment checks.
Arrangements for managing people's medicines were safe. People were very positive about their home.
People's privacy and dignity were respected. There was a good standard of cleanliness.
People were provided with very good standards of care by staff who were well-trained and supported in their roles. One person commented, “There are rooms to take our visitors, that are nice and clean and they bring tea and coffee on a tray, always making family welcome. Staff are lovely and treat you as part of their family.”
Staff had an understanding of the Mental Capacity Act 2005 and always asked people to consent to their care. No one living at Field House at the time of our inspection was considered to lack capacity with regards to their decisions.
People had access to health care professionals to make sure they received appropriate care and treatment. Staff followed advice given by professionals to make sure people received the care they needed. People received a varied and balanced diet to meet their nutritional needs and personal wishes.
Risk assessments were in place and they accurately identified current risks to the person as well as ways for staff to minimise or appropriately manage those risks.
People, relatives and health professionals were consistently positive about the care provided. They confirmed that staff were attentive, kind and caring.
Communication was effective and staff and people were listened to. Staff said they felt well-supported and were aware of their responsibility to share any concerns about the care provided.
People said they knew how to complain. The provider undertook a range of audits to check on the quality of care provided.
Why we inspected:
This was a planned inspection based on the previous rating. It was a comprehensive inspection.
Rating at last inspection:
The home was rated Good at the last inspection (report published in March 2016).
Follow up:
We did not identify any concerns at this inspection. We will therefore re-inspect this service within the published timeframe for services rated good. We will continue to monitor the service through the information we receive.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk