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Cheshire Support Services

Wharton Park House, Nat Lane, Winsford, Cheshire, CW7 3BS 07762 109170

Provided and run by:
Cheshire Support Services Limited

Important: The provider of this service changed - see old profile

Report from 19 February 2024 assessment

Ratings

  • Overall

    Not rated

  • Safe

    Not rated

  • Effective

    Not rated

  • Caring

    Not rated

  • Responsive

    Not rated

  • Well-led

    Not rated

Our view of the service

Cheshire Supported Service is a domiciliary care agency providing the regulated activity personal care to people living in their own homes. At the time of our assessment, 24 people were using the service. We carried out our off-site assessment of the service between 10 April 2024 and 23 May 2024, and our on-site assessment on 10 April 2024. We looked at five quality statements; Involving people to manage risks; Independence choice and control; Person-centred care; Listening to and involving people and Shared direction and Culture.

People's experience of this service

People and their loved ones told us that they were happy with the service they received and that staff supported them well. They told us they felt able to raise issues if they had concerns, and they said staff were kind and caring. We were told by one person about staff, “Very good and very friendly”.