Twindent Dental Care

During an assessment under our new approach

We carried out this on-site, announced assessment on 26 September 2024. We found the practice had met regulations regulations. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. We found minor shortfalls in appropriately assessing and mitigating risks in relation to environmental cleaning equipment storage arrangements, staff recruitment records, medical emergency equipment and prescription stock controls. All of these were acted on immediately. The practice is in Bristol and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice and car parking spaces were available outside. The practice had 3 treatment rooms. During the assessment we spoke with 2 dentists, 1 dental nurse, 1 dental therapist, 2 receptionists and the 3 practice owners.

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