Highbury New Park

Updated 18 September 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

This inspection took place on 20 August 2020 and was announced. The service was invited to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

Updated 18 September 2020

About the service

Highbury New Park is a care home owned by Care UK Community Partnerships Limited providing residential and nursing care service to 53 people. At the time of this inspection there were 53 people living at the home and almost everyone was living with dementia.

People’s experience of using this service and what we found

People were kept safe from harm and if any concerns about people’s wellbeing arose the service took the necessary steps to respond. Staff knew what they should do to minimise the risks that people faced and liaised appropriately with other health and social care professionals to achieve this.

The service had a good understanding of people’s needs and made detailed plans of people’s care. The care provided was agreed in consultation with people using the service and their families.

Staff were caring. People we spoke with told us this and we observed the easy and relaxed way in which people using the service, their relatives and visitors all interacted with staff.

People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were acknowledged as individuals and were treated with dignity and respect by staff working at the home.

Management of the home was complimented repeatedly and the way in which the service was run. The way in which the home was run was kept under review by the provider. The home thought ahead about planning for events, identified things that needed to improve and change, as well as recognising what was done well.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (Inspection report published on 9 May 2017). At this inspection the service remained good.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.