24 February 2014
During a routine inspection
We also spoke with an Associate Specialist in Psychiatry, a Community Psychiatric Nurse from a local Community Mental Health team, an Out of Area Placement Reviewing Officer and an Independent Mental Health Act Advocate. All were complimentary about the service.
We were accompanied on our inspection by a specialist advisor in mental health.
We concluded that before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.
People's needs were assessed and care and treatment was planned and delivered in line with their individual care plan.
The provider had taken steps to provide care in an environment that was suitably designed and adequately maintained.
Staff received appropriate training for their professional development. However, we found staff records and other records relevant to the management of the services were not always accurate or fit for purpose. In addition, certain records could not be located promptly when needed.