26 February 2014
During a routine inspection
We observed there were appropriate systems in place to protect staff from potential risks associated with handling samples.
Equipment was cleaned and calibrated in accordance with protocols in the laboratory and testing was subject to internal quality control samples. We saw a periodic preventative maintenance schedules for laboratory equipment and accompanying engineer's maintenance reports. This meant that the equipment was checked by a qualified external professional and was working properly.
We spoke with two Human Resources (HR) representatives for the provider. They told us about the recruitment processes in place. They told us that applicants submitted a curriculum vitae (CV) or applied for posts through recruitment agencies.
We saw that the service had a quality assurance manager. Audits were completed on many different subjects such as personnel, quality assurance, molecular diagnostics and equipment. An audit schedule was in place for 2014.