The Care Quality Commission
  • Care Home
  • Care home

Archived: UBU - 46 Lincoln Road

46 Lincoln Road, Blackpool, Lancashire, FY1 4HB (01253) 292081

Provided and run by:
Northern Life Care Limited

All Inspections

8 October 2013

During a routine inspection

During our inspection we looked at care, staff training records and staff supervision arrangements. We checked maintenance records, undertook a tour of the building and spoke to two people living at the home. We observed care practices throughout the inspection and spoke to the two staff on duty and the manager. We did this to confirm people were having their care needs met. We also wanted to identify that staff were well trained and appropriate support arrangements were in place for them.

We spoke with two people living at the home. Both said they were happy and liked the staff who supported them. One person said, 'I like it here. The staff look after me'.

We found the dietary needs and preferences of people living at the home had been documented and staff were aware of these. The manager told us this was taken into consideration when purchasing food stocks for people each week. The home didn't work to a set menu and people were able to choose what meals they wanted on a daily basis.

We observed the staff team providing sensitive and flexible personal care support. The staff were kind and patient and showed a good understanding of the needs of the people in their care.

During our inspection we contacted the Blackpool contracts monitoring team. They told us they currently had no concerns with the service being provided by the home.

2 August 2012

During a routine inspection

The people staying at the home told us they liked the staff and were being well cared for. We saw they were able communicate their wishes with staff members and these were clearly understood. They said they were happy living in the home and they felt safe and comfortable. They told us they enjoyed their meals and they could pursue activities individually and as a family group.

"I like it here. They take me out in the car".

"I like all the staff. They are good to me".

"The food is good. We get plenty to eat".

"I like it here. The staff are kind".

"It's nice here.I like the staff".