28 August 2013
During a routine inspection
We saw that the systems in place for receiving, recording and storing medication were suitable to help to protect all parties.
People we spoke with during our visit confirmed that there were enough staff to support them. One person we spoke with said 'There are enough staff.' And a member of staff said 'We are alright with staffing. We cover holidays and sickness. Some people are part time and can cover days when they wouldn't be working.' This helped people to gain a timely service.
The quality of the service being provided was being monitored. Any issues found were acted upon. This ensured people remained satisfied with the service they received.