Background to this inspection
Updated
10 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 17 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.
Updated
10 March 2022
About the service
Micron House is a residential care home. The care home accommodates 10 people in one adapted building. At the time of the inspection 10 people were living there.
People’s experience of using this service and what we found
People told us they felt safe and staff knew how to protect people from the risk of harm or abuse. People’s risks were assessed, monitored and managed.
People were supported by enough staff that had been safely recruited. Medicines were given as prescribed. Staff had access to personal protective equipment.
Accidents and incidents were monitored and reviewed. The registered manager informed us of incidents as required by law.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to access healthcare agencies when required.
People told us staff were kind in their approach. People told us their dignity and privacy were maintained and they were involved in the planning and review of their care.
People received care that was responsive to their needs. Care records were reflective of people’s support needs and were up to date. The provider had a complaints process in place which people were aware of and knew how to access.
The provider had quality, auditing and monitoring systems in place which included competency checks on staff practice. People and staff said the provider and management team were approachable and the culture of the organisation open and friendly.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (published January 25 2016).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we visit as per our re-inspection programme. If we receive any concerning information, we may inspect sooner.