Castleford House Nursing Home

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Outstanding

Our view of the service

Castleford House Nursing Home is a nursing care home registered for 43 people. There were 36 people living at the home at the time of our site visits. The assessment took place between 06 and 07 August 2024. At the inspection in May 2021 the service was rated Outstanding. This was a responsive inspection because of concerns which we received and in line with our Single Assessment Framework, we have inspected 5 Priority Quality Statements to ascertain if the service is still meeting the general expectations of Outstanding and Good. Our current processes do not change ratings unless we have inspected and assessed a certain proportion of Quality Statements. In this inspection we did not inspect enough Quality Statements to change the rating. We found the service was maintaining good standards, and therefore have not changed the rating overall. We spoke to 10 people and three relatives on site as well as 8 staff including nurses, senior care workers, care workers, an activity co-ordinator, the deputy manager, manager and the area manager/nominated individual. All responses were positive. We also observed the care and support provided to people over two days including lunchtimes. We found good outcomes for people living at the service in all the areas we assessed.

People's experience of this service

People and relatives felt the service was safe and people were happy with the support provided. People felt supported by staff who knew their individual needs. People spoke positively and told us they had choice and control over their life. They were able to see family and friends and access the community. During the site visits, one person was using the Home’s mini-bus to spend time at their family home with their relatives as part of their settling into life at Castleford. People commented, “I find it absolutely ok, no real problems, alright indeed”, and “I have a feeling of safety. I go to sleep at night knowing that no-one will be in my house.” People said they could decide when to get up and go to bed. Visitors were able to visit freely using various areas outside or in peoples’ rooms or in the communal areas. Relatives said, “It’s our 50th wedding anniversary this weekend and my wife’s birthday so there’ll be something special. Our daughter got married recently and staff took my wife with us to The Mall to buy her outfit. We had a lovely day.” And “They are all very nice.”