23 October 2014
During a routine inspection
This inspection was unannounced and took place on 23 October 2014. Granby Rose SFU provides accommodation and nursing care for up to 25 people living with dementia who have residential or nursing care needs. There were 23 people living at the home when we visited.
During the visit we spoke with the registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. We also spoke with fourteen members of staff including, registered nurses, care staff, activities organiser and kitchen staff. We also spoke with staff attending the service to carry out quality assurance checks for the provider’s accredited dementia care scheme (PEARL). We also spoke to two visiting professionals.
The home met all the regulations we inspected during our last inspection which was carried out on 23 October 2014.
The service was safe. Staff recruitment procedures meant appropriate checks were carried out to ensure staff were suitable to work with vulnerable people. Staff had received training with regard to safeguarding adults and were able to demonstrate they understood the action to take if they suspected abuse. Staff had received training to equip them for their role; this including mandatory health and safety training. We saw staff showed care, compassion and respect for people. The experiential training they received contributed towards this. The service provided meaningful activities and occupation which reflected people’s interests and choices. The relationships staff had developed with people helped them be imaginative in the way they engaged people in activities.
The service was well led. Staff people using the service and their relatives and representatives expressed confidence in the manager abilities to provide good quality care. The service was responsive to any comments or complaints they received in making the necessary improvements where shortfalls were identified and there were effective quality assurance systems in place to monitor the service.