• Care Home
  • Care home

Aaron Crest Care Home

Overall: Good read more about inspection ratings

Tanhouse Road, Skelmersdale, Lancashire, WN8 6AZ (01695) 558880

Provided and run by:
Aaroncare Limited

Latest inspection summary

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Background to this inspection

Updated 18 April 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection, we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was undertaken by an inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Aaron Crest Care Home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Aaron Crest Care Home is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was not a registered manager in post. A new manager was due to commence the week after the inspection, with plans to register with the CQC following a successful probation period.

Notice of inspection

This inspection was unannounced.

Inspection activity started on 23 March 2023 and ended on 24 March 2023.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with 12 people that used the service and 3 relatives. We spoke with 10 members of staff including care staff and senior managers.

We looked at a range of records including 3 care plans and risk assessments, and medicine records. We looked at health and safety documents and audits. We looked at 3 staff recruitment records, policies and procedures, and recent rotas.

Overall inspection

Good

Updated 18 April 2023

Aaron Crest Care Home is a residential care home providing personal and nursing care to up to 66 people. The service provides support to people living with dementia and older people. At the time of our inspection there were 53 people using the service.

The home is set across 2 floors, with the dementia unit on the ground floor. There are good sized communal areas for people to use and facilities for visitors to park.

People’s experience of using this service and what we found

We have made a recommendation about the recording of some medicines. People were supported by enough staff who had the right skills and experience. People were kept safe, one person said, “I don’t worry about anything. The girls are straight there if I need them, but I’m ok.” Risks to people's health and wellbeing was assessed. People were protected from the risk of mistakes being repeated due to the provider monitoring incidents.

People were cared for by staff that enjoyed their jobs. There had been recent changes to management however the provider was managing this well. The provider assessed and monitored risk. There were development opportunities for staff.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 30 July 2021).

At our last inspection we recommended that the provider reviewed their recruitment processes regarding DBS checks. At this inspection we found the provider had made improvements.

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.