About the service Beechwood Gardens is a residential care home providing accommodation and personal care to 20 people living with dementia. At the time of the inspection 16 people were living in the home and two people were in hospital.
People’s experience of using this service and what we found
People’s risk and needs were assessed and managed although records would benefit from having more detail in them to support staff in managing people’s risks. Infection prevention and control concerns had been raised during the first day of inspection, but these had been addressed and improvements made before the second day of inspection.
The registered manager had oversight of the home, but quality assurance systems were not always robust enough to identify shortfalls or areas for improvement as identified in the areas relating to IPC during the first inspection.
Medicines were well managed. Staff had received training and support to ensure medicines were managed safely.
People and relatives were happy with the care provided. Staff knew people extremely well and this was evident in the care provided so people felt safe in the home.
Staff had confidence in the registered manager. They were supported and happy and felt able to contribute in all aspects of the care provided.
Rating at last inspection and update
The last rating for this service was good (published 16 December 2017).
Why we inspected
We inspected and found there was a concern with infection, prevention and control, so we widened the scope of the inspection to become a focused inspection which included the key questions of safe and well-led.
We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
The provider had taken action to mitigate the risks identified during the first day of inspection and had an action plan in place to continue to make the improvements needed.
We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe and well led sections of this full report.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Beechwood Gardens on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.