Background to this inspection
Updated
7 April 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 7 January 2015 and was unannounced. The inspection was completed by one inspector.
Before the inspection, we reviewed the information we held about the service. We contacted the local authority contracts and commissioning team and also reviewed notifications and safeguarding alerts. A notification is information about important events which the service is required to send us by law.
We asked the service to complete a provider information return (PIR). This is a form that asks the provider to give us information about the service, what they do well, and what improvements they are planning to make. This was completed and returned to us by the service.
We spoke with the four people living at the home. We spoke with a health professional who had contact and input with the home and the people living there. We were unable to speak with the registered manager at the time of the inspection as they were not available. We spoke with two care staff, the new manager and the area manager.
We reviewed a range of records about the people living at the home along with documents in relation to how the home was managed. This included two people’s care plans, staff recruitment and training records and information in relation to the safe management of the home such as audits, MAR charts and policies and procedures.
Updated
7 April 2016
This inspection was unannounced and took place on the 7 January 2016.
Corner View is a bungalow for four adults with a learning disability situated in a quiet enclosed courtyard in Clay Cross.
There was a registered manager at this service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The home was focused on each person and accounted for personal likes, dislikes, needs and preferences. We found staff encouraged people to make their own day to day decisions and staff respected those decisions whilst ensuring and being aware of people’s safety.
The staff supported each person in a professional manner whilst being aware of promoting the person’s independence. People were encouraged to take part in activities of their choice.
People’s right to privacy and dignity was important and respected by the staff.
People were cared for by staff who had demonstrated their suitability for their respective role. Recruitment procedures were safe and included Disclosure and Barring service (DBS) checks.
Staff were aware of the need to keep people safe and to protect them from the risk of avoidable harm. Staff were aware of safeguarding procedures to ensure that any allegation of abuse was recorded and reported to the appropriate authority.
The requirements of the Mental Capacity Act (2005) and Deprivation of Liberty Safeguards had been met. Capacity assessments and best interest decisions were available in people’s care plans.
Staff received training to ensure they were providing appropriate and effective care and support for the people.
Staff felt they were supported by the management team and there was good team work being carried out.
People’s medicines were managed safely and in accordance with current regulations and guidance. There were systems in place to ensure medicines were safely stored, administered and disposed of.
The home was decorated in a manner that reflected the needs and personalities of each person.
Effective auditing systems were in place to assess and monitor the quality of the service. Meetings took place with the people living at the service to collect their opinions and views.