8 January 2024
During an inspection looking at part of the service
Turning Point – Bradford provides care and support to people living in 14 supported living settings across Bradford. These are adapted houses or bungalows in the community, arranged so that people can live in their own home as independently as possible. People's care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living; this inspection looked at people's personal care and support. At the time of the inspection the service was supporting 59 people.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
Right Support: People received care and support to promote their independence. Positive risks were taken to ensure people could access the community and do the things that were important to them. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: People received care from staff who knew them well and had received the right training and supervision. Medicines were managed safely. Risks to people’s health and safety were assessed and appropriate plans of care followed to keep people safe. People were safe from abuse, staff understood how to keep them safe, and action was taken to fully investigate any concerns.
Right Culture: The ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives. People received good outcomes from the service through staff working closely with a multidisciplinary team to meet peoples’ goals and aspirations. Staff took responsibility for ensuring the service worked to a high standard and managers regularly audited and checked service quality.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was good (May 2018).
Why we inspected
This inspection was prompted due to the age of the previous rating.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.