13 March 2013
During an inspection looking at part of the service
At our visit on 13 March 2013 we did not speak to people who use the service as the focus of our inspection was on the training and support provided to staff in the phlebotomy department. We found that the provider had made the improvements set out in the action plan submitted in response to the previous inspection. People were now cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.
As staff in the phlebotomy department work at both the Guy's Hospital and St Thomas locations we did not visit the Guy's Hospital location on this occasion. Instead we spoke with staff at the St Thomas' location who covered both sites. The judgements in the separate report for each location are therefore identical in most respects.