Sunningdale Nursing Home

Updated 17 March 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This included checking the provider was meeting COVID-19 vaccination requirements. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by one inspector, one assistant inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Sunningdale nursing home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Sunningdale nursing home is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Notice of inspection

This inspection was unannounced.

What we did before inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with six people who used the service and seven relatives. We spoke with seven members of staff including the registered manager, the deputy manager, a nurse, care staff, an activities coordinator and the maintenance person.

We reviewed a range of records. This included four people’s care records and multiple medication records. We looked at four files in relation to recruitment and staff supervision. A variety of records relating to the management of the service, including policies and procedures were reviewed.

After the inspection

We continued to seek clarification from the provider to validate evidence found. We looked at training data and extracts from care records.

Updated 17 March 2022

About the service

Sunningdale Nursing Home is a care home providing personal and nursing care to up to 42 people. At the time of our inspection there were 35 people using the service. The services provides support to both younger and older people, some who may have physical disabilities.

People’s experience of using this service and what we found

People were protected from the risk of harm and abuse by well trained staff who knew people’s needs well. Risks were assessed and managed safely. The home was clean, and staff adhered to infection prevention control principles. People received their medicines in a safe and timely way.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Nutritional needs were met, and people received a balanced diet which was varied and tailored to individual needs and preferences. Staff worked alongside other professionals to ensure people received access to healthcare as required.

The registered manager and the senior leadership team promoted a positive and open culture where people, their relatives and staff contributed to the day-to-day running of the service. Governance systems were in place to ensure the safety and quality of the service was continually monitored and improvements were made where necessary. The provider was visible and approachable. People, their relatives and staff held spoke highly of them.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published July 2019).

Why we inspected

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively. This included checking the provider was meeting COVID-19 vaccination requirements.

The inspection was prompted in part due to concerns highlighted at an inspection of the provider’s previous location. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.

The overall rating for the service has remained the same based on the findings of this inspection. We found no evidence during this inspection that people were at risk of harm from this concern.

Please see the safe, effective and well-led sections of this full report.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Sunningdale nursing home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.