22 August 2013
During a routine inspection
Staff we spoke with were able to demonstrate that for the period of time a person received respite at the home, the home was considered to be their home, and people were encouraged to make use of all facilities. Staff we spoke with were able to give a clear description of what was meant by terms such as "safeguarding" and "abuse" and confirmed that they had received training in this subject.
The provider was able to demonstrate that staff received adequate checks and induction prior to taking on a formal role within the home. We looked at records about the care, treatment and support of people who use services and saw that these were updated regularly. Verbal communications about care, treatment and support were also documented, such as information shared in handover meetings.