Background to this inspection
Updated
31 October 2022
The London Upright MRI Centre is operated by the InHealth Group and is located in central London. The service provides magnetic resonance imaging (MRI), a medical imaging technique used in radiology to form pictures of the anatomy and the physiological processes of the body in both health and disease.
The London Upright MRI Centre provides service to the NHS and self-funded service users. The scanner is an open scanner making the scanning of service users who cannot tolerate the confinement of a standard MRI scanner, due to claustrophobia, severe anxiety. high body mass index (BMI), inability to lay flat for a variety of reasons or have a need of a positional/upright scan to assist in diagnosis possible.
The service is registered to treat adults and children under the age of 18 years. The service scanned nine children from June 2021 to June 2022.
At the time of the inspection there was a registered manager and nominated individual in place.
The service is registered to carry out the following regulated activity: Diagnostic and screening procedures. The location had been inspected in 2013 but not rated as at this time the CQC did not rate services providing diagnostic and screening procedures.
Updated
31 October 2022
This was the first time we have rated The London Upright MRI Centre. The London Upright MRI Centre is operated by InHealth Group and was registered by the Care Quality Commission (CQC) to provide Diagnostic and Screening Procedures in April 2011. We inspected this service in 2013 but did not rate it as at this time the CQC did not rate services providing diagnostic and screening procedures.
We rated it as good because:
- The service had enough staff to care for service users and keep them safe. Staff had training in key skills, understood how to protect people from abuse and managed safety well.
- Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of the service users.
- Staff treated service users with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions.
- Managers had the skills and abilities to run the service and were visible and approachable. Staff felt respected, supported and valued. Staff were clear about their roles and accountabilities.
However:
- Furniture in the waiting area was not easily wipeable to maintain cleanliness and prevent cross infection.
- Not all staff had completed their mandatory training for basic life support.