4 November 2020
During an inspection looking at part of the service
Farnworth Care Home is a care home registered to provide care to 120 people. At the time of the inspection 101 people were receiving care across three floors. The Firwood unit on the second floor provides support for people living with dementia. The Burnden unit on the first floor provides support for people with nursing needs and the Belmont unit on the ground floor provides support for people who need assistance with their care.
People’s experience of using this service and what we found
People were kept safe from the risk of abuse and safeguarding concerns were reported appropriately. Care plans were personalised, identified risks for people and how these should be managed. Medicines were managed safely and we were assured there were effective infection control practices in place. Staffing levels were sufficient to meet people’s needs and regular analysis of staffing ratios was carried out.
Staff felt well supported and received ongoing training. The management team received praise from staff for the support they provided. One staff member said, “They’re really supportive, they really want to help you progress. They are very hands on.” Auditing systems were robust and transparent. The management team worked holistically with professionals from other agencies and bodies, ensuring people received the care and treatment they required.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection (and update)
The last rating for this service was requires improvement (published 27 November 2019) and there was one breach of regulations. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
The inspection was prompted in part due to concerns received about staffing levels, management of dietary needs, medication administration, staff support systems, reporting of incidents, pressure care support and infection control practices. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.
We found no evidence during this inspection that people were at risk of harm from these concerns. Please see the safe and well-led sections of this full report.
We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection. The overall rating for the service has changed from requires improvement to good. This is based on the findings at this inspection.
We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance the service can respond to coronavirus and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Farnworth Care Home on our website at www.cqc.org.uk.