Beehive Solutions Limited

Updated 17 October 2022

Beehive Solutions Limited is the name of the provider, registered location, and service. The service opened in 2010 and provides diagnostic screening non-obstetric ultrasound services under contracts from clinical commissioning groups in London, Kent, and Essex. The service is part of the national NHS England ‘any qualified provider’ (AQP) programme.

Ultrasound services are provided to NHS patients from rented space in clinical environments such as GP practices, NHS acute hospitals, and community hospitals. The provider does not have its own clinical premises.

There is a registered manager in post who is also the clinical lead and one of two directors.

We last inspected the service in March 2019 and rated it good overall and good in caring, responsive, and well led. We did not rate effective and we rated safe as requires improvement. This reflected a need for improvement in infection control, the proper use of the clinical environment, and incident reporting. At this inspection we found previous areas of concern had been addressed although there was still a need for more consistency in infection control.

Updated 17 October 2022

Our rating of the service stayed the same. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff maintained training in key skills and understood how to protect patients from abuse. Staff assessed risks to patients, acted on them and kept good care records. Processes were in place to manage incidents.
• Staff provided good care and treatment. The provider monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients and had access to good information.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
• The provider ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

Updated 12 September 2019

We rated this service as good because it was effective, caring, responsive and well-led. There were some areas the service needed to address in relation to patient safety.

Updated 17 October 2022

We rated this service as good because it was safe, effective, caring, responsive, and well led.