14 November 2023
During an inspection looking at part of the service
About the service
Little Wakering House is a care home providing personal care to people with a learning disability and autistic people. At the time of our inspection there were 13 people receiving care. The service is set in the community in an adapted building with a large garden.
People’s experience of using this service and what we found
People told us they were happy living at the service. One person said, “I have been at a lot of services, but I am the most happy here.” A relative said, “It is a really brilliant service I am very impressed.”
Right Support:
Care and treatment were planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff to meet people’s needs. People were cared for safely by staff who had been recruited and employed after appropriate checks had been completed. There were systems in place to minimise the risk of infection and to learn lessons from accidents and incidents. Medicine was dispensed by staff who had received training to do so and assessed as competent.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care:
Care was person-centred and promoted people’s dignity, privacy and human rights. The registered manager enabled staff to develop the skills they needed to provide good quality care and support. People were supported to access health professionals to maintain their health and well-being.
Right Culture:
The ethos, values, attitudes and behaviours of leaders and care staff ensure people using services led confident, inclusive and empowered lives.
Care was focused on supporting people to remain independent. Staff supported people to engage in their local community. Care was personalised to people’s needs and staff reviewed and adapted support as people’s needs or wishes changed. The registered manager had systems in place to monitor the service and outcomes for people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The rating at the last inspection was good (published 6 December 2018).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.