Kitec Supported Living

Updated 21 February 2024

Kitec Supported Living is a domiciliary care agency and provides personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive the regulated activity of personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this inspection 1 person was receiving support with personal care. We carried out our on-site assessment on 24 April 2024; off site assessment activity started on 10 April 2024 and ended on 25 April 2024. We found safe systems in place to make sure people were protected from potential harm with sufficient staffing levels to ensure care and support was delivered safely. People were respected and valued as individuals, asked for feedback regularly about the support they received and were fully involved in their care.

Updated 21 February 2024

Comments we received were positive about the care and supported provided. There were systems and processes in place to safeguard people from potential harm. Staff completed training about safeguarding and knew how to report abuse. Risks to people’s safety were assessed and strategies were put in place to reduce the risks. People were supported by regular, consistent staff who knew them and their needs well. People and those important to them, were involved in the care planning process and were encouraged to provide feedback about their care.