Updated 13 February 2024
Matn Limited provides personal care to people in their own homes. At the time of the assessment there were 14 people receiving support. Staff provided safe care which was responsive to people’s needs. People were supported by caring staff who took the time to get to know them and understand how they liked care and support to be delivered. People were supported by a consistent team of staff. Care records included details of the risks to people's safety and how they were to be supported to minimise those risks. Staff and managers understood their duty to safeguard people from abuse and protect them from harm. Staff had been trained to recognise and report the signs of abuse.