Archived: Eaton Court Care Home
All Inspections
25 August 2011
During an inspection looking at part of the service
Comments included "They look after me very well, they let me do what I can, they don't rush me and are always there to help", "The staff are lovely and kind" and "The care is good, the staff know how I like things, I have no concerns".
Relatives we spoke with told us "I visit regularly, I'm very happy with the standards of care, the staff are great" and "The staff are very kind and helpful".
11 May 2011
During a routine inspection
People told us that they were happy with their care and that they were well looked after. They saw their GP when needed. They told us that staff supported their independence and the activities programme was good. Comments included 'I am very happy here and well looked after'.
Staff were described as being 'polite, kind, lovely and helpful'. Some of the comments we received included: ' the staff provide very good support, they are all nice',' they always respect my choices and help me to be as independent as possible' and 'the staff know what help I need but they always ask me first, they are always polite and kind'.
People told us that they liked the home and it was always kept clean and tidy. Comments included 'the home is always very clean, never any smells', ' the cleaners are very good and they keep my room clean and tidy' and ' it is very comfortable here, I am very settled and happy'.