Scovell Street, Salford

Updated 11 February 2022

Scovell Street is a five-bed female residential drug and alcohol rehabilitation unit based in Salford, Greater Manchester. The service is provided by the T.H.O.M.A.S (Those On The Margins of Society) organisation. The service provides a three to six-month rehabilitation programme depending upon the needs and funding for each client.

The service is commissioned by the local NHS trust to provide services as part of the Achieve network. Achieve is the local substance misuse treatment network. The local NHS trust is the lead provider for network. The majority of admissions to Scovell Street are under the Achieve network and have an Achieve care coordinator in place. All other admissions are referred and overseen via the Achieve network.

The service does not offer inpatient detoxification from alcohol or illicit substances but does accept clients under community detoxification programmes when this is overseen by an external medical professional.

The service has been registered with the Care Quality Commission since March 2015. It is registered to provide accommodation for persons who require treatment for substance misuse.

The service was last inspected in June 2019 and rated good.

We undertook this inspection as part of a random selection of services rated Good and Outstanding to test the reliability of our new monitoring approach.

What people who use the service say

We spoke with both of the clients resident at the time of our inspection. They were positive about the service, staff and their care and treatment. Clients told us that staff were empathetic, caring and supportive. They felt they had been involved in decisions about their care and treatment. They were able to describe their treatment goals and the recovery capital and resources they had to help achieve them. Recovery capital refers to the resources an individual has or develops to help them achieve and maintain recovery. Clients we spoke with felt that staff understood their needs and worked with them to address them.

Updated 11 February 2022

Our rating of this location stayed the same. We rated it as good because:

• The service provided safe care. The premises were safe and clean. The service had enough staff who knew the clients and received basic training to keep them safe. Staff assessed and managed risks to clients and themselves. They managed medicines safely and followed good practice with respect to safeguarding
• Staff developed holistic, recovery-orientated care plans informed by a comprehensive assessment. They provided care and treatment suitable to the needs of the clients and in line with national guidance and best practice.
• Staff treated clients with compassion and kindness, respected their privacy and dignity and understood their individual needs. Staff actively involved clients in their care.
• Managers ensured staff received training and supervision. Staff worked well together as a team and with relevant services outside of the organisation.
• Staff planned and manged admission and discharge well.
• The service was well led. Governance processes ensured that quality and performance was monitored, incidents and complaints were investigated, and learning was disseminated to staff.

However:

• The service did not have a Mental Capacity Act policy. Although, staff were aware of the principles of the Mental Capacity Act and the processes to follow in regard to concerns over a client’s mental capacity

Updated 11 February 2022

Our rating of this location stayed the same. We rated it as good because:

• The service provided safe care. The premises were safe and clean. The service had enough staff who knew the clients and received basic training to keep them safe. Staff assessed and managed risks to clients and themselves. They managed medicines safely and followed good practice with respect to safeguarding
• Staff developed holistic, recovery-orientated care plans informed by a comprehensive assessment. They provided care and treatment suitable to the needs of the clients and in line with national guidance and best practice.
• Staff treated clients with compassion and kindness, respected their privacy and dignity and understood their individual needs. Staff actively involved clients in their care.
• Managers ensured staff received training and supervision. Staff worked well together as a team and with relevant services outside of the organisation.
• Staff planned and manged admission and discharge well.
• The service was well led. Governance processes ensured that quality and performance was monitored, incidents and complaints were investigated, and learning was disseminated to staff.

However:

• The service did not have a Mental Capacity Act policy. Although, staff were aware of the principles of the Mental Capacity Act and the processes to follow in regard to concerns over a client’s mental capacity.