We received feedback from five people who were patients at the dental practice. People told us they were happy with the practice and felt they were treated with respect and dignity by the dentist and staff at the practice.People made positive comments about staff and indicated they felt safe and well cared for. One person told us, "My care has been very good here' another person remarked, 'I have complete confidence in their professional ability'.
People told us and we saw evidence that high standards of care and welfare were operating at the practice. Staff were trained appropriately to deal with medical emergencies and necessary emergency procedures were in place alongside current stocks of emergency medications and oxygen cylinders.
The premises were clean and well maintained. Decontamination procedures were not fully aligned with Department of Health guidance on decontamination in primary dental care.
We looked at four sets of patient notes and observed these included a medical history and were regularly updated to ensure they accurately reflected treatment discussions and choices.
There were sufficient numbers of suitably qualified, skilled and experienced staff employed at the practice to ensure the health and safety of service users.