Archived: Treseder House

Updated 13 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 23 February 2021 and was announced.

Updated 13 April 2021

About the service: Treseder House is a residential care home in Truro for people with learning disabilities that provides accommodation with personal care for up to eight people. Seven people lived at the service when we visited on 29 May 2019.

People’s experience of using this service: During the inspection in April 2018 we found some areas of the service were not meeting regulations. This included maintenance of the environment, lack of mental capacity assessments and lack of oversight in some areas of governance of the service. During this inspection we found the service had made improvements in all areas and met with regulations.

Risks of abuse to people were minimised because staff demonstrated a good awareness of each person's safety needs and how to minimise risks of abuse for them. The environment was safe, and regular health and safety checks were carried out.

People were supported by staff who had the skills and knowledge to meet their needs. Staff understood and felt confident in their role. People’s health had improved because staff promoted healthy active lifestyles. They worked in partnership with a range of healthcare professionals and followed their advice.

There was always guidance for staff on how to support people. Staff were able to tell us the support people needed to keep them healthy and safe.

There were systems in place to help ensure staff were up to date with any change in people’s needs and how to respond to them.

People were supported in the least restrictive way possible; the policies, systems and culture in the service supported this practice.

Staff were friendly and spent time talking with people and supporting them in their chosen routines. Some people were able to go out independently and this was encouraged. Other people were more reliant on staff and they had opportunities to go on various trips and attend day services.

People's concerns and complaints were listened and responded to. Accidents, incidents and complaints were used as opportunities to learn and improve the service.

Rating at last inspection: Requires Improvement (Report published 20 June 2018)

Why we inspected: This was a planned inspection based on the rating at the last inspection. At this inspection, the service had made improvements and rated Good overall.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk