3 May 2013
During a routine inspection
We were also told that the environment was clean and tidy. One person told us, "Everything always looks very clean, I've had treatment today and I had to wear glasses myself. All the staff wear gloves and masks, it isn't something I worry about".
Recruitment process were in place that ensured staff were appropriately qualified to provide a safe and effective service.
Suitable systems were in place to monitor the quality of the service being provided including an effective complaints policy and process.