Archived: Castle Rise Dental Practice

We found that people were given appropriate information about their treatment. Information was collected and updated about patient's medical conditions to ensure patients remained safe when being treated. Equipment was available and staff trained to deal with medical emergencies.

We observed that people were in some respects cared for in a clean, hygienic environment and but were not protected from the risk of infection because appropriate guidance had not been followed and we observed and were informed about deficiencies in some areas of decontamination and infection control.

There was a commitment on the part of the provider to staff training and development and by all staff themselves to remaining appropriately trained and enhance their knowledge and skills.

Patient records were compiled and maintained adequately and stored and, where appropriate, destroyed securely but some practice management records could not be located promptly when needed.