Cannock Dental Practice

Judgements

• Safe

  Regulations met

• Effective

  Regulations met

• Caring

  Regulations met

• Responsive

  Regulations met

• Well-led

  Regulations met

Our view of the service

We carried out this on-site, announced assessment on 26 June 2024. We found the practice had met regulations. The practice had systems to manage risks, and the recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. Cannock Dental Practice is in Cannock, Staffordshire and provides NHS and private dental care and treatment for adults and children. At the time of our assessment, the dental team included 6 dentists, 5 dental nurses, 1 trainee dental nurse, 2 dental hygienists, 1 practice manager and 1 receptionist. The practice had 4 treatment rooms. During the assessment we spoke with 4 dentists, 2 dental nurses, the trainee dental nurse, 1 dental hygienist, the receptionist and the practice manager.

People's experience of this service

During our assessment, we saw feedback from 13 patients. They all provided a positive view of the dental team and care provided by the practice. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. Staff gathered feedback from patients, the public and external partners and demonstrated a commitment to acting on feedback. Patients commented positively about the standards of cleanliness.