20 September 2012
During a routine inspection
People were asked about the care and treatment they had received. Comments included: - 'every step was explained', 'they're very good, I would recommend them' and 'they're really nice, there's good communication and I always feel at ease'.
We found that the service was meeting most of the essential quality standards set by the Department of Health in guidance known as HTM 01-05. This guidance tells dentists how they should decontaminate dental instruments so they are properly cleaned between patients. The service was following recommended procedures but the provider may find it useful to note that it had not audited itself to confirm continued compliance with decontamination regulations and best practice.