We inspected this service in March 2013, and we found the service needed to improve in areas relating to infection control and recruitment. We carried out this inspection to check the improvements in these areas. The inspection was unannounced, which meant the registered person and the staff did not know we were coming. There was one dentist, and two staff working in the dental practice. We talked with the dentist and one member of staff during our inspection, and we also spoke with two people using the service.
People using the service told us that the dental practice was relaxed, treatments were explained and the staff were friendly and helpful. One person told us, 'I've been happy with all the treatment I've received, and everything gets explained to me.'
The arrangements for cleaning and sterilising dental instruments had been improved. This meant the service could now demonstrate that equipment was being cleaned to an appropriate standard.
We found that the provider did not operate an effective recruitment procedure. Staff had not had the required checks to ensure they were suitable to work within the service. This meant people could not be confident that the staff were suitable and safe to work in the service.
Systems were not always in place to ensure records were kept securely. This meant that people could not be confident that their information was kept confidentially.