17 December 2013
During a routine inspection
Comments included: 'Very professional at all times', 'I have been a patient for years and had no problems ' a brilliant practice'.
We found that Millbrook Dental Centre had suitable systems in place for obtaining and acting in accordance with, the consent of people who used the service. People experienced safe, effective and appropriate care, treatment and support that met their needs and protected their rights.
Equipment was properly maintained and suitable for its purpose.
Records seen and staff spoken with, confirmed that all staff received appropriate support, training and supervision to enable them to carry out their job roles effectively.
We saw that there were effective systems in place for monitoring service delivery.