4 March 2013
During a routine inspection
All of the patients we spoke with said that their treatment was explained carefully to them so that their understood their treatment options.
Patients all told us that they were given good advice on how to care for their teeth and gums so that they were able to maintain good oral hygiene.
One patient who was attending for the first time said that they were nervous and had attended this practice as it had been recommended to them. They said that they had been treated well to relieve his pain and found the, "Whole place reassuring".
We saw that there were effective systems in place to reduce the risk and spread of infection.
Staff received appropriate training and development which supported them to deliver care and treatment safely.
Records were accurate and fit for purpose and stored securely.