The Blue Sky Centre - Nuneaton SARC

Updated 23 November 2020

In the West Midlands, services for the support and examination of people who have experienced sexual assault are co-commissioned by NHS England and Warwickshire, West Mercia and West Midlands Offices of the Police and Crime Commissioner. NHS England commissioning managers take the lead in contract management and coordination. The contract for the provision of sexual assault referral centre services for adults in the West Midlands is held by G4S Health Services (UK) Limited (G4S). G4S is registered with CQC to provide the regulated activities of diagnostic and screening procedures, and treatment of disease, disorder or injury.

The Blue Sky Centre is located on the site of the George Elliot hospital in Nuneaton, Warwickshire.

We last inspected the service in February 2020 when we judged that G4S was in breach of CQC regulations. We issued a Requirement Notice on 30 March 2020 in relation to Regulation 17, Good Governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

The report on the comprehensive February 2020 inspection can be found on our website at:

https://www.cqc.org.uk/location/1-5497183428

Updated 23 November 2020

We do not currently rate services provided in sexual assault referral centres.

We carried out a focused desk based review of healthcare services provided by G4S Health Services (UK) Limited (G4S) of the Blue Sky Centre – Nuneaton SARC in October 2020, to follow up on their progress against the action plan submitted in April 2020.

The purpose of this review was to determine if the healthcare services provided by G4S were now meeting the legal requirements and regulations under Section 60 of the Health and Social Care Act 2008. We found that improvements had been made and the provider was no longer in breach of the regulations.

During this desk based review we looked at the following questions:

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations.

Are services well-led?

We found that this service was providing well-led care in accordance with the relevant regulations.

At this inspection we found:

• The provider monitored staff training, supervision and peer review in line with Faculty of Forensic and Legal Medicines guidance.
• Audits of patient records were used to inform service improvements.
• Incident reporting was well embedded with a focus on reflective learning and service improvement.
• The provider had developed a newsletter with the learning from all regulatory inspections which took place in 2019 and this had been shared widely through service improvement meetings.