Archived: Headingley Court

Updated 11 January 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 7 December 2017 and was unannounced. The inspection was carried out by one adult social care inspector.

Before the inspection, we reviewed the information we held about the service including statutory notifications sent to us by the registered manager about incidents and events that occurred at the service. Statutory notifications include information about important events which the provider is required to send us by law. In addition we reviewed the Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We used this information to plan the inspection.

During the inspection we spent time and spoke with four people who lived at Headingley Court. We gained feedback from a visiting nurse who had experience of the service. We looked around the premises and observed care practices on the day of our visit.

We reviewed six people’s care records including their medicines administration records. We looked at five staff files including recruitment, training, supervision and duty rotas. We read other records relating to the management of the service that included incident reports, safeguarding concerns, complaints and audits to monitor quality of the service.

Updated 11 January 2018

This unannounced comprehensive inspection took place on 7 December 2017. The last inspection took place on 13 October 2015. The service was meeting the requirements of the regulations at that time. The service was rated Good. At this inspection the service remained Good.

Headingley Court is a purpose built home providing care and support for up to 25 people with nursing needs. At the time of our inspection, the home was fully occupied. The home provides accommodation on one level. It is situated in the village of Edlington in Doncaster close to local amenities.

People were protected from avoidable abuse and harm by trained staff. Risks were assessed, identified and managed appropriately, with guidance for staff on how to mitigate risks. Premises and equipment were managed safely. Staffing levels were sufficient to meet people's needs. New staff were vetted as to their suitability to work in a care setting before commencing employment. Systems for the management and administration of medicines were safe. It was clear that people had received their medicine as prescribed.

People's rights were protected because staff acted in accordance with the Mental Capacity Act 2005. The principles of the Deprivation of Liberty Safeguards were understood and applied correctly.

Staff had been trained in a range of areas to enable them to provide effective care to people in line with their support needs. Staff received regular supervision and appraisals of their work and performance. Staff meetings were organised. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. Menus provided people with a range of food choices and people enjoyed the food on offer at the home. Healthcare professionals were consulted as needed and people had access to a range of healthcare services.

Staff were kind, caring and compassionate with people. People told us their relatives visiting the home were welcomed. People and their relatives were supported to express their views and encouraged to make decisions about their care. People were treated with dignity and respect.

Care plans provided comprehensive information about people, their personal histories and preferences. Staff demonstrated that they had a good knowledge of people's care needs and that they knew people well. Activities were organised by care staff and entertainers visited from outside the home. Complaints were managed in line with the provider's policy.

People and their relatives were involved in developing the service; their views and feedback were obtained and acted upon. Residents' meetings took place and questionnaires were completed by relatives. A registered manager was in post and was freely available to people, relatives and staff. Good quality care was delivered and a system of audits was in place to measure and monitor the service overall. Any actions identified were acted upon.